1. Incident Management

• 1.1 Incident Management Guidance

  Our Prometheus experts offer personalized guidance on incident management, helping your team effectively respond to and resolve issues identified through Prometheus monitoring.

• 1.2 Alertmanager Expertise

  We bring expertise in configuring and optimizing Alertmanager, a key component of Prometheus. Our team ensures that your alerting system is finely tuned to deliver timely notifications, reducing response times to critical incidents.

• 1.3 Proactive Incident Prevention

  Our experts not only assist in incident response but also provide insights to help prevent future incidents. By leveraging Prometheus and Alertmanager effectively, we enhance your proactive monitoring strategy, reducing the likelihood of system disruptions.

2. Multi-dimensional Data Model and Architecture

• 2.1 Flexible Data Model

  Benefit from our guidance on Prometheus's flexible data model, incorporating key-value pairs for efficient organization and labeling of metrics in a multi-dimensional manner.

• 2.2 PromQL Expertise for Time-Series Data Queries

  Rely on our consultants for a thorough understanding of PromQL, the powerful query language used by Prometheus. We provide support in retrieving and manipulating time-series data, emphasizing various operations, functions, and aggregations for comprehensive analysis.

• 2.3 Pull-Based Architecture Implementation

  Let our experts help you navigate Prometheus's pull-based architecture, focusing on the mechanism of scraping (pulling) metrics data from monitored targets at regular intervals. Our guidance ensures effective scalability and monitoring across diverse systems.

3. Integration and service discovery

3.1 Seamless Integration with Third-Party Tools

• Our Experts Facilitate Integration with PagerDuty, OpsGenie, and More Guidance on integrating Prometheus with third-party tools like PagerDuty and OpsGenie.
• We help customers to integrate with cloud-native ecosystem and is often used in conjunction with container orchestration systems like Kubernetes.

3.2 Enhanced Visualization with Grafana Integration

• Consultant Support for Integrating Prometheus with Grafana
• Expert assistance in seamlessly connecting Prometheus metrics with Grafana dashboards.

3.3 Service Discovery

• Our experts will enable Prometheus auto service discovery mechanisms, such as DNS and Kubernetes, to implement the monitoring of your infrastructure resources.